Paramedics Ali and Josh respond to an urgent stabbing and get stuck in the middle of a terrifying street brawl, and the worst hail storm tears through the city.

This episode focuses on the Duty Operations Managers (DOMS). Mick attends a suspected terrorist incident at a consulate, newly promoted Joe goes to the scene of a factory explosion that has left one man with 40 per cent burns to his body. Brian recalls the Victoria fires as he treats firefighters at a north western Sydney bushfire.

With an emergency phone call every ten seconds, it is Australia's biggest night: New Year's Eve! The ambulance service is stretched to its limits and then something terrible occurs at the worst possible time: a cardiac arrest...

Ambulance Australia follows people in the business of saving lives, going beyond the flashing lights to the heart and soul of heroes.

Paramedics are called to a bomb threat at Sydney Airport, while good friends Mosh and Karen are called to a 35-week pregnant woman who has not felt her baby move in 10 hours and has severe bleeding.

It is one of the busiest days of the year for paramedics, Australia Day. Faced with an increase in alcohol related calls Sam and Tammy attend to a man passed out in the middle of the road in his car.