
Helen is finding the challenges of her new life in Broadmarsh Prison very hard. Margaret, the governor, sees prisoners as an irritation whilst Christine, Helen’s arsonist cellmate just wants a hug. The Top Dog ends up taking an instant dislike to Helen.
Helen decides to put together a team for the prison quiz and her eye is on an unexpectedly special prize. Tony has been warned off her case and events at the Entirely Tiles head office increase.