
After discovering he has been cheating on her, Gemma ejects boyfriend Danny from her flat, closes her account at the bank where she has been discourteously treated, returns her ""rotten book"" to the insolent librarian, and quits the estate-agent job she hates. It's the beginning of a new life, but what does she want to do with it? Three new jobs later and she's even less sure than before.
After discovering he has been cheating on her, Gemma ejects boyfriend Danny from her flat, closes her account at the bank where she has been discourteously treated, returns her ""rotten book"" to the insolent librarian, and quits the estate-agent job she hates. It's the beginning of a new life, but what does she want to do with it? Three new jobs later and she's even less sure than before.
Gemma hopes to get a new job as a social worker by first volunteering with the Citizens Advice Bureau. Even before she begins, she makes the acquaintance in the waiting room of an aging skinhead. Then she is introduced to her first training case: Danny.