The staff are cautioned to be on their best behaviour for the visit of regional manager, Miss Grimes - an extremely large formidable woman, who's stopping by to inspect the latest developments at the Rio. Ray spots this as his opportunity to get the manager's position at a new London bingo hall, so he's determined things will run smoothly. Following a mix-up with paperwork, Miss Grimes gets the impression Ray is lusting after her and wants to meet in the cellar! Ray is left with a dilemma: should he meet his match made in hell or tell the truth and loose his chance at the new job? Martin has tried everything to get over Christine, so he thinks visiting a therapist will help to overcome his feelings. But her ways are a little eccentric, specially since she's a therapist-cum-florist.
Ray's excited about his latest money making scheme, a guess the balls competition, but he's convinced none of the punters will guess correctly. However Mary see's it to go differently. Meanwhile, Sandy believes she's the next big thing when a shopping precinct photographer convinces her she has ""it"". Though Ray has his doubts about the photographers credibility.
Sandy's having problems as a first time mother, resorting to sleeping in her locker due to late nights with the baby. A trip to the doctors office helps ease her worries, but further problems arise when Mary discovers it's a different baby. Ray's over the moon when he finds out he's been left £5,000 from a deceased punter, but with one simple clause; the deceased man's widow requests him to give it to a local charity. But Ray doesn't agree for it to go that way. A little word from Christine shows him the error of his ways, until he discovers the money is counterfeit.