An American and his wife get unsatisfactory service at Fawlty Towers when he orders a Waldorf salad, after the kitchen has closed.

Unknown to Basil, a guest dies in the night and he tries to serve him breakfast anyway and an obnoxious woman insists on service for her dog.

The health inspector is coming and Basil tells Manuel to get rid of his pet rat, which he later finds out is named Basil.