

After Sir Topham Hatt messes up his instructions for Kenji's passenger delivery, Thomas is asked to set things right! However, as Thomas follows Kenji's trail, he repeatedly forgets to ask his friends for specific directions, preventing him from catching up to the speedy electric engine. Realizing he has to pay more attention to details, Thomas uses his wits, listening skills, and the help of his friends to make it to Kenji and get the passengers to their destinations on time.
On their way to a celebration for Thomas' 10,000th delivery, Percy tries to help Thomas with his big speech, but Thomas fails to listen. While distracted, Thomas doesn't notice when Percy falls off the track and gets lost. Percy tries unsuccessfully to find his way to familiar terrain.
When Bruno comes along to help Diesel get a heavy load to the Lighthouse, Bruno tries suggesting a safer route, but Diesel doesn't wait long enough to listen to him.