Good Grief

Ellie attempts to manage the crew's expectations; Gwen learns about techniques on how to apply mortuary makeup.

A bogan family want Loving Tributes to provide a medium so that their deceased mother can plan her own funeral. Sharyn is happy to help.

The funeral for a handsome young man leads to an unexpected group of unwelcome guests to the mortuary.

Ellie decides to bring the staff to a health and safety course, which turns out to be neither healthy nor safe.